10% for First Time Purchase! : Use Code: FIRST10 | Additional 5% Off for Prepaid Orders 10% for First Time Purchase! : Use Code: FIRST10 | Additional 5% Off for Prepaid Orders 10% for First Time Purchase! : Use Code: FIRST10 | Additional 5% Off for Prepaid Orders 10% for First Time Purchase! : Use Code: FIRST10 | Additional 5% Off for Prepaid Orders 10% for First Time Purchase! : Use Code: FIRST10 | Additional 5% Off for Prepaid Orders
Login

Cart

Your cart is empty

Refund policy

Returns are accepted within 7 days from the date of delivery. The product must be unused, unwashed, and in its original packaging with all tags intact.

Products purchased during a final sale or clearance are not eligible for return, unless the item received is damaged, defective, or incorrect. Such cases will be reviewed on a case-by-case basis.

Used or washed products are not eligible for return due to hygiene reasons.

In case of damaged or defective products, please notify us within 48 hours of delivery with relevant proof.

Damaged / Defective / Wrong Product

If you receive a damaged, defective, or incorrect item, please inform us within 48 hours of delivery and share clear images of the product and packaging. We will arrange a replacement or refund at no extra cost.

Return Request Process

Raise a return request via our website, email, or WhatsApp within 48 hours of delivery. Please include an opening video and images of the product received. Our team will review the request and conduct a Root Cause Analysis (RCA). Once approved, a pickup will be arranged from your address for a quality check.

Once the quality check is approved, we will process your refund, which typically takes 5–7 business days to reflect in your account. For Cash on Delivery (COD) orders, you will need to provide your UPI or bank details to facilitate a smooth transfer.

Replacement

You can opt for a replacement instead of a refund, subject to stock availability.

Cancellation Policy

Orders can be cancelled before dispatch only. Once shipped, cancellation is not possible; however, you may request a return after the item is delivered.

Important Notes

  • Return pickup may not be available for certain pincodes. In such cases, you may be requested to self-ship the product back to us.
  • Shipping charges are non-refundable, unless the return is due to an error on our part.

Contact Us

For any return or refund-related queries:

  • Email: support@trisa.co.in
  • Phone: +91 9156224974